![]() It can be helpful to ask questions about the 5 Ws and H in this section. ![]() Use open-ended questions to guide the discussion. Once you’ve established your current understanding and what’s unclear to you, you can ask questions that will help your reader clarify the information. ![]() Ask Specific Questions To Clarify Information Or rather, try to bridge your current understanding so that you can move forward.īe polite, and use languages that focus the situation on you and not the other person. Make sure that you don’t point fingers or blame the other person for not conveying information well enough. Let the person know if you don’t quite grasp the issue or if you only understand part of it.īe clear about your current understanding. Next, state your current understanding of the situation. Thank you for providing the detailed information about. Even if you don’t quite understand what they are trying to communicate, express your thanks to them for their time and effort. The first thing you should do is thank the sender for providing the information. Write a clear subject line, or respond directly to the email you wish to clarify. You can use the following template to make sure that you have effective communication for professional emails or personal emails. Now it is time to write your clarification email. What To Include In An Email For Clarification See if the information makes sense to someone else.Have a conversation before sending an email.Review the information to see if you missed something.Then, if you’re still not clear on something, it’s time to write an email to ask for clarification. You can also get another perspective by asking someone else to review the information.Īlso, you could talk to the person to clarify before sending a formal email, because sometimes it’s difficult to convey the true meaning through an email. In most cases, you can save face by solving your own problem without asking a question to clarify. Here’s how.īefore you write an email to clarify something, take another look to review the information and see if there is something that you were missing. Make sure that you actually need clarification. ![]() Name What To Do Before You Write an Email For Clarification. I am available for a phone call or meeting if that would be helpful or more convenient for you. If you need any other information, please let me know. Your assistance will go a long way in helping to resolve. I appreciate your time and your help in clarifying this question. Would you prefer if we go with approach A or B in this situation?Ĭan you assist me with this question by tomorrow afternoon? My goal is to complete by Thursday, so this information will help me to get started immediately. I appreciate your detailed explanation, however, I am unclear about which approach we should follow. Thank you for providing the information about. ![]()
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